Engaging Our Services
Before undertaking any engagement, we discuss, and then execute, a written contract or engagement letter with a client. These agreements state:
- The specific services we will perform.
- The geographic area, site or sites, business, industry, market segment, or event that is the focus of the research.
- Information we will rely on the client to provide.
- The deliverable(s) we will provide.
- Expected fees required to fully complete the specified services and payment terms.
We ask interested parties to discuss projects with us before we propose a scope of work and cost estimate. Under most circumstances, we respond to inquiries within 24 hours, and can provide an engagement letter for a knowledgeable and prepared client within one week. We can respond more rapidly when urgent action is required, but we always require an executed engagement letter and retainer before beginning work.
Fees for Service
Our fees are based on the professional time and direct costs required to fully complete a project. Direct costs include printing, travel, geographic information system (GIS) charges, and proprietary data charges. Clients are required to provide a retainer or an initial payment before we begin work, with continued payments made monthly or at specific progress milestones as agreed upon in the initial engagement letter.
Anderson Economic Group follows a written quality assurance program that is based on elements of ISO 9000. Among the quality assurance steps we insist upon are the use of a sound, written methodology; documentation of important sources; identification of important assumptions; file organization and retention schedules; proper summarization of technical work; and strict quality standards for written reports and graphics.
At Anderson Economic Group, we provide consulting services only in our areas of expertise. We avoid the conflicts of interest that are inevitable when performing unrelated services for our consulting clients. Similarly, compensation for our consulting work is based solely on the work we perform. Our fees do not vary based upon the outcome of an investment, legal proceeding, or revenue target.
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We work one-on-one with you to identify your unique challenges, then apply our unmatched industry expertise to solve your most complex business problems.